We have recently moved in & having a hard time getting a internet connection!
9 Answers
Good luck with that! Seabrook has extremely bad connectivity, it makes me regret moving here. The only hope is NBN which should start rolling out at the end 2015... so yes, that's a whole year without proper connection.
In terms of Telstra - I just got my broadband order with Telstra cancelled because they are unable to serve my Seabrook address with any cable-based broadband option. The only alternatively is ridiculously expensive ($100 for 15GB) mobile plan.
I have also tried iiNET, but since they use Telstra infrastructure it's a same no-go. I'm still yet to try Optus, but their website already says broadband is not available at my address.
So if you get connected, please let me know which provider you used because so far it seems Seabrook is a technological dead zone.
Thanks Andrian. Just came off a call with Dodo and same deal - they can't serve my address, and the only way to do further investigation is find out is to actually connect phone service and then they will know from Telstra... So this is the same exercise I've already went through with iiNET and obviously Telstra directly. I'm actually live chatting with Optus right now so in couple of minutes I'll know if I can get broadband through them.... stay tuned....
@AdrianM1, it means that you are served by the Point Cook exchange: http://www.adsl2exchanges.com.au/viewexchange.php?Exchange=PCOK which is only 2.5km from your place. I am however in that west side of Seabrook that is served by Laverton North exchange, which is over 5km away. I believe this is why I am unable to get connection.
Hi AdrianM1, I'm thinking of moving to this suburb. At the moment looking at a house in Homestead Run estate. However, when checking this http://www.adsl2exchanges.com.au/viewsuburb.php?Abbrev=SEBRK , it seems there is no port available. As I'm working in IT, broadband connection is a must for my job. May I know what street you're living on?
That helps! I did not notice if there is no dot then there is ADSL2+connection available. Thanks for pointing that out. So, if a street has a red dot it would mean there will be no new connection for any house on that street? But I presume if the current owner already had an internet connection and if I buy the house, that should stay with me?
It says 2019 not 2017.... still another 2 to 3 years wait... too long...
http://www.nbnco.com.au/connect-home-or-business/check-your-address/in-planning.html
My other comment got buried so will put it here:
1. Check if you are in the blue-shaded area on this map: http://www.adsl2exchanges.com.au/viewexchange.php?Exchange=PCOK
2. If the answer is yes - you're lucky, you might get ADSL internet with Telstra.
3. If you are not covered by the Point Cook exchange, that is, if you live in the other, western side of Seabrook which is not shaded blue - then you're out of luck and you won't get cable internet.
P.S. NBN roll out in Seabrook has finally been planned, and the date is Jan-Jun 2017.
I recently moved in Doubell Boulevard, Truganina. we contacted couple of internet provider but all of them unable to provide broadband internet service in my address. they suggest us to use mobile internet, but its expensive. I am suffering for this. Do you have any idea to get internet connection.
I think Internet in Seabrook must vary wildy depending on the street. I'm in Seabrook Blvd (South end) and am on ADSL2. My connection speed is 6.95MBS DL / .08MBPS upload. I am also on Telstra as all other providers as of August 2014 only offered 'off-net' plans.
The Best value offnet deal would have been IInet at $79/month including line rental with 100GB data or TPG for roughly the same price but double the data (peak/off peak though). TPG would not offer line rental as part of their offnet plans, so you would have to sign up with Telstra for line rental. This information was correct as of October 2014.
I chose the Telstra 200GB plan @ $93. It includes line rental and I didn't plug a phone in, just using the internet. The connection fee was discounted at around $59.
I had previously tried to sign up with TPG but cancelled my order after being told they wouldn't offer line rental. They had already sent a modem so I used that modem as a 'BYO' modem for Telstra. TPG refunded my money except for $70~ to cover the modem.
The Telstra internet was setup in 3 business days, the phone line was inactive when i moved into this home, but no need for a callout or anything.
Hope this is of some use to somebody!
If you are still having difficulties with your internet, then perhaps, depending on your needs, your mobile device (smart phone) may be an option as often there are unlimited internet packages available on these (depending on carrier) and the device can easily be married up to your home PC via blue tooth etc giving you good uninterrupted fast internet use.
This is something I always do when visiting clients in their homes and I need fast internet connection for my notebook. It works.
Good luck with it.
Have you tried Telstra?
Have you tried Dodo? iPrimus? I am using Telstra since I moved in 6 months ago and no issues.