Crichelle Egan

Hi there, I’m Crichelle Egan

Property Manager - Metrocity Realty
1 Review

Reviews of Crichelle Egan

Overall Rating
1 Review
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Kylie Andersen
Kylie Andersen
2yrs+

"Avoid"

Avoid at all costs. I engaged Metrocity Realty to manage my property. The service I received from their office started out extremely professional but quickly deteriorated after my first property manager left and Chrichelle was my final property manager. Common issues include poor communication phone calls weren't returned, I would send emails and have to follow up with several phone calls to be told that the emails regularly ended up in junk folders. I wasn't truly informed of issues the tenant raised Metrocity contacted me out of the blue one day regarding mediation with the RTA for a matter I was not aware off. Routine inspections weren't undertaken with the response that the inspection times didn't suit the tenant or Metrocity were too busy to undertake. Repairs weren't undertaken in a timely manner as it inconvenience the tenant despite repeated requests to issue an entry notice if required. Upgrades to the property were promised to the tenant by Metrocity without approval which then caused issues when I declined them. I had to regularly follow up on getting the yearly fire alarm check done and the lease renewal sent out. On the property being vacated, they assured that it was spotless after having bond cleaner undertake the final clean but it is evident that no clean has been done. I am now having difficulty in receiving any response from then asking them to follow up/reimburse for an electrical item the last tenant has removed from the dwelling. Extremely disappointed and would not recommend at all.

About Crichelle Egan

Crichelle Egan is a Property Manager - Metrocity Realty. To get in touch, click below:

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Activity

Crichelle Egan

Crichelle Egan

03/02/2020
Client review from Kylie Andersen:
Avoid
Avoid at all costs. I engaged Metrocity Realty to manage my property. The service I received from their office started out extremely professional but …
Crichelle Egan

Crichelle Egan

16/05/2019
Listed a property for rent:
156 Ashby Street, Fairfield QLD 4103

Leased

LEASED

156 Ashby Street, Fairfield QLD 4103

  • 3
  • 1
  • 1

House

13 days on Homely

Crichelle Egan

Crichelle Egan

15/05/2019
Listed a property for rent:
1/11 Tenby Street, Mount Gravatt QLD 4122

Leased

$365 per week

1/11 Tenby Street, Mount Gravatt QLD 4122

  • 2
  • 1
  • 1

Unit

49 days on Homely

Contact Crichelle Egan

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Crichelle Egan

Crichelle EganProperty Manager - Metrocity Realty

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