Ryan Chen
Premier Agent

Hi there, I’m Ryan Chen

Partner - Century 21 Reach
2 Reviews
Century 21 Reach

Reviews of Ryan Chen

Overall Rating
2 Reviews
Negotiation skills
Responsiveness
Customer service
Quality of work
Local knowledge
Process expertise
TessaDobrzeniewski
TessaDobrzeniewski
2yrs+

"Negligent"

I have been living in my residence for 4 months now with no actions taken on any of the pre existing issues that were promised to me would be felt with once I had moved in because apparently 3 weeks cross over between the last remnant and myself was not long enough for century 21 to action these. Not only am I still for waiting a fire alarm to be fitted I have months ago come to century 21 and informed them of a rat issue. They proceeded to tell me I was the only one experiencing an issue so they havent been able to get approval by the owners of 3 garden avenue to attend to the issue. Even after I have called emailed and gone in personally to inform them of the issue over the last months and told them I have seen it myself. This negligence and a hole leading to underneath my dishwasher from the outside wall has lead to a huge health and safety issue, the decaying rat has been a feeding source and breeding ground for hundreds of maggots that over the last 48 hours hatched and became huge blow flys flying through my apartment. Highly distressed I have emailed and called and texted my real estate agent Ryan and requested his urgent attention in pest controll even though he had failed to respond to my emails from the beginning. Finally after hours after a whole 9 1/2 hours following my original email that day I was told by Ryan that his management and himself didnt consider this an urgent matter. Telling me simply to stay in a hotel and vcat can decide wether I will be compensated. After having a whole day he waited until after hours to begin calling pest specialists and told me theres no one to help at this time 9:30 pm and if I wanted to try thats fine too. First google search and I found someone willing to come straight out. I told Ryan I have a specialist available. He proceeded to say he has someone for Saturday morning as its late now and no one can visit. The pest control expert came to eliminate the entry of the rodent blocking the holes so no new rodents could crawl easily into my appartment but without authorization of the realestate company he unfortunately couldnt remove the dishwasher to remove the decaying rat that has caused the issue/ repulsive smell. This approval has not been given to the pest expert so the decaying rat remains in my kitchen and I am told that they have done what needs to be done. And if I organise a plumber to remove the dishwasher I will be paying for it as there is no issue with a dead animal being stuck in my kitchen. So I am expected to live with a dead rat in my kitchen thanks to century 21 reach in balwyn victoria.

reggiey
reggiey
2yrs+

"High Quality Service"

Professional and Responsiveness

About Ryan Chen

Diligent, hard working and results-driven, Ryan Chen doesn’t miss a beat in the delivery of a premium real estate experience. As a highly self-motivated person, delivering first class customer service has always been a priority for Ryan. He strongly focuses on building close relationship with his clients and achieving the best results for both vendors and purchasers alike.

Taking a collaborative approach to property sales, Ryan works tirelessly to achieve his clients' real estate goals. He en…

Performance stats

3
Current properties for sale
52
Properties sold in the past 36 months
$50.29m
Total value of properties sold
$3.2m
Highest price sold
15
Properties leased in the past 36 months
$551pw
Average rental value
Data is based on information advertised in the public domain or supplied direct by real estate agents to homely.com.au and may not contain off-market, private sales or non-disclosed prices.

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Activity

Ryan Chen

Ryan Chen

08/04/2024
Leased a property:
60 Huntingfield Drive, Doncaster East VIC 3109

Leased

LEASED

60 Huntingfield Drive, Doncaster East VIC 3109

  • 5
  • 3
  • 2

House

32 days on Homely

Ryan Chen

Ryan Chen

08/04/2024
Leased a property:
41 Octantis Street, Doncaster East VIC 3109

Leased

LEASED

41 Octantis Street, Doncaster East VIC 3109

  • 5
  • 2
  • 2

House

33 days on Homely

Ryan Chen

Ryan Chen

04/04/2024
Sold a property:
23 Homestead Road, Berwick VIC 3806

Sold

Price Undisclosed

23 Homestead Road, Berwick VIC 3806

  • 4
  • 2
  • 2
  • 460m²

House

31 days on Homely

Ryan Chen

Ryan Chen

04/04/2024
Sold a property:
15 Carnell Place, Balwyn North VIC 3104

Sold

$1,281,500

15 Carnell Place, Balwyn North VIC 3104

  • 3
  • 2
  • 2

Townhouse

18 days on Homely

Ryan Chen

Ryan Chen

27/03/2024
Sold a property:
19 Canopus Drive, Doncaster East VIC 3109

Sold

Price Undisclosed

19 Canopus Drive, Doncaster East VIC 3109

  • 4
  • 2
  • 2
  • 660m²

House

19 days on Homely

Ryan Chen

Ryan Chen

25/03/2024
Listed a property for sale:
22 Portsmouth Street, Heathmont VIC 3135

AUCTION $1,000,000 - $1,100,000

22 Portsmouth Street, Heathmont VIC 3135

  • 4
  • 2
  • 2
  • 665m²

House for Sale

25 days on Homely

Ryan Chen

Ryan Chen

17/03/2024
Listed a property for sale:
15 Carnell Place, Balwyn North VIC 3104

Sold

$1,281,500

15 Carnell Place, Balwyn North VIC 3104

  • 3
  • 2
  • 2

Townhouse

18 days on Homely

Ryan Chen

Ryan Chen

06/03/2024
Listed a property for rent:
60 Huntingfield Drive, Doncaster East VIC 3109

Leased

LEASED

60 Huntingfield Drive, Doncaster East VIC 3109

  • 5
  • 3
  • 2

House

32 days on Homely

Contact Ryan Chen

Get in touch with Ryan Chen using the details below, or send a direct message by filling in the contact form:

Ryan Chen

Ryan ChenPartner - Century 21 Reach

Mobile:
Landline:
Fax:
03 9836 1833
Website:
Century 21 Reach