Annalise Zamparo

Melbourne City

Mikaele Horsnell

Being in the most isolated place on Earth, it is good to know that our landlord needs are being managed on our behalf in Melbourne by the professional and proactive team at Harcourts Melbourne City. Their local knowledge has meant we had had little non-rental in the 3 years we have been dealing with them. They have been able to set appropriate expectations on rental ranges and quality of tenants. I'd like to single out Mikaele Horsnell for her particular attention to detail and high standards to ensure that our city apartment remains a desirable location for prospective tenants.

James Hickey

Darren Krause

Bronte Colman

Living Melbourne Property

Daniella Ferraro

I would like to thank Harcourts in particular the 2 girls who have looked after me in the rental dept  Daniella & Mikaele. Your work has been outstanding and always very professional and knowledgeable. You have made my Investment easier to manage especially being in Sydney. I have nothing to worry about with you looking after it . Thank You Maggie

Josephine Mcwhinney

Lliam Milkins

Nikita McDonald

Nikita has been my agent for approximately a year now. She is a total professional at all times, quickly responding to any of my concerns and managing all aspects of my rental to the highest standard.

Paris Wigmore

Serena Fonua

Anthony Verrocchi

Top Lane Property

Anthony is a well experienced and reliable Agent. We'd describe him as efficient. We didn't have any issues with him. By far the best agent we dealt with as tenants. 
When we ask for assistance regarding the property we were staying in, he was very helpful. Usually, we'd expect that we don't get much help from a property manager as we are only tenants, and that's always the case in general... But he was good with us.

Briana Craig

Steven Heaven

Docklands Rentals

Abby Loh

Gibson Land Real Estate

Anton Wongtrakun

Rentals

Belinda Barletta

Brittany Draper

Daniel Cole

Docklands

Jade Stock

Never have I experienced, let alone heard stories of a more incompetent Real Estate Agent. Jade would take weeks to reply to the simplest of requests, questions or any communication that was required. 

The communication from herself AND Barry plant was appalling when dealing with the end of our lease. Having spoken and agreed upon an end of lease date over the phone with her colleague, no record of our call was documented or passed on, despite requesting a call back (Time stamps of the phone call were provided.) Instead, we were contacted a month after this initial call with a request to put our submission in writing and giving an additional 28 days notice which we needed to pay. If this initial phone call was reported we could have resolved the problem of not having our request in writing. Instead Jade chose to wait a month to follow up on our end of lease date despite having multiple correspondence discussing the new property we had been accepted into. It was our mistake not to have what was spoken about and agreed upon in writing, but the fact that she was aware we were moving due to the rent increase and DIDNT follow up until a month later meant we had to pay an additional months rent for an apartment we had already vacated the month prior. 

The terrible service and communication continued when we received our incident report. Instead of comparing the previous entry report Jade listed half a dozen damages that were already recorded prior to our tenancy. It took a further two weeks waiting for confirmation of this mistake from Jade, as well as an additional 2 weeks processing our bond. 

Overall, this was a terrible experience working with Jade. The fact that it would take at least a week to hear from her regarding even the most minimal requests or questions was baffling. Never answering her phone, or being away from the office and only until reaching out via email to those who worked in the office with her would she finally reply. 

For any future tenants/landlords that are ever involved with Barry plant docklands or Jade Stock in particular need to be aware of the incompetence and lack of professionalism. Replying to an email should take 5-10 business days.

Harcourts Melbourne City

Harcourts Melbourne City

Harcourts Melbourne City

Harcourts Melbourne City

Living Melbourne Property

Harcourts Melbourne City

Living Melbourne Property

Harcourts Melbourne City

Living Melbourne Property

Living Melbourne Property

Harcourts Melbourne City

Top Lane Property

Top Lane Property

Barry Plant Docklands Rentals

Gibson Land Real Estate

Dingle Partners Rentals

Barry Plant Docklands Rentals

Barry Plant Docklands Rentals

Barry Plant Docklands

Barry Plant Docklands Rentals

Roylance Realty

Lynda White Real Estate

Dingle Partners Rentals

Barry Plant Docklands Rentals