Thomas Wu

Hi there, I’m Thomas Wu

Real Estate Professional - TheOnsiteManager
1 Review

Reviews of Thomas Wu

Overall Rating
1 Review
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Summer Woodall
Summer Woodall
2yrs+

"Terrible agent"

Please do yourself a favour and DO NOT rent through Thomas Wu and his assistant Cathy Liu. These so called "real estate agents" are by far one of THE WORST property managers I have ever dealt with. I thought the townhouses in Bannockburn were great at the beginning but quickly realised before even signing the lease I made a huge mistake. The house they showed me wasn't the house I ended up applying for and getting and wasn't even notified about it until I looked through the lease. Being left in no position to look elsewhere I had to sign or risk not finding a place in time. Upon leaving the house and renting elsewhere they tried to claim almost double my bond and then some. $1900 worth of repairs apparently needed to be done even though I already fixed and paid for any repairs within the unit. Fair wear and tear was not considered on their part at all even though I provided them with receipts from actual professional trades people that were doing the reparations, it wasnt good enough according to them. I disputed the bond and after not coming to an agreement in mediation the dispute went to QCAT, in turn costing the owner of the property money for the agents time spent in mediation/tribunal. I advise anyone considering doing so, to proceed with further action against this agency as I beleive their trying to scam money from tenants. All the money they got out of my bond was for compensation ($500) NOT for the repairs as QCAT deemed everything to be fair wear and tear. If you are ever in this situation with this agency, do not accept to use their over priced "builders" to fix anything in your unit. These "builders" that came highly recommended to attend repairs/maintainence for the complex are actually people affiliated with the agency on a personal level not a business level. Further investigation shows that they forcefully recommend their preferred "builders" to ensure a kickback/commission is guaranteed and the agents therefore have a personal vested interest in ensuring they secure the jobs. No spare paint was left in the unit, the agent refused to give me the paint code for the property and said that 'only his painter was allowed do the work'. The only painting work needed was very minor scuffs and marks from moving in and out, which anyone with a paintbrush and paint could have rectified. They will complain and hassle you for entry into the units without any entry notice form. Not to mention the strong language barrier with this agency which they use as an excuse to not issue the relevant forms when needing entry to the property. It is disgusting that I have just read through these reveiws to find out they have taken all the bond back from previous tenants without any reasoning. These people are essentially scam artists and I hope to God they lose their licenses if they even have any. If I could give a lower star than 1 I would. Their behaviour is appalling and they need to be shown the door. Please stand up for yourself in these bond disputes because it will rule in your favour I promise you! If you require any assistance with them please don't hesitate to contact via my google email address im more than happy to help.

About Thomas Wu

Thomas Wu is a Real Estate Professional - TheOnsiteManager. To get in touch, click below:

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Activity

Thomas Wu

Thomas Wu

04/02/2024
Listed a property for sale:
72/11 Elsie Street, Bannockburn QLD 4207

Under Offer

$480,000 plus

72/11 Elsie Street, Bannockburn QLD 4207

  • 3
  • 2
  • 1

Townhouse for Sale

54 days on Homely

Thomas Wu

Thomas Wu

26/08/2020
Client review from Summer Woodall:
Terrible agent
Please do yourself a favour and DO NOT rent through Thomas Wu and his assistant Cathy Liu. These so called "real estate agents" are by far one of THE …

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Thomas Wu

Thomas WuReal Estate Professional - TheOnsiteManager

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