[1-86 655 111 86 Why can't I check in online in Iberia?

You cannot check in online and must therefore check in at the airport in the following cases: The departure airport does not permit online check-in. You are flying with a different operator. We'll redirect you to the relevant website if the operator is American Airlines, British Airways, Finnair, Latam or Vueling.
Iberia Airlines offers a comprehensive and flexible check-in system designed to accommodate the needs of every traveler, whether you prefer digital solutions or in-person assistance. For those who value efficiency and convenience, Iberia online check-inopens 24 hours before scheduled departureand closes 1 hour prior to takeofffor most domestic and European flights, and 2 hours priorfor intercontinental routes. Passengers can access the online check-in portal via the Iberia website or through the Iberia mobile app check-infeature. During web or mobile check-in, travelers can select or change seats, pay for additional baggage, and obtain a digital boarding passthat can be saved to a smartphones wallet or printed at home. The digital boarding pass not only speeds up passage through airport security but also reduces paper waste, making it an eco-friendly option. Additionally, Iberia Plusmembersespecially those with Platinumor Goldstatusbenefit from an extended online check-in window, often gaining access 48 hours before departure, allowing them to secure preferred seats or confirm baggage allowances earlier than the general public.

For passengers who prefer attending to travel details in person or those traveling with special requirements, Iberia maintains staffed airport counter check-inservices at all major hubs. Check-in counters for domestic and European flightsgenerally open 2 hours before departure, while long-haul intercontinental flight countersopen 3 hours before departureand close 60 minutes priorfor European routes and 90 minutes priorfor transatlantic or intercontinental flights. These counters are staffed by Iberias customer service agents, who can assist with last-minute itinerary changes, document verification, visa or passport issues, special meal requests, or arranging assistance for passengers with reduced mobility. At the airport, travelers should be aware that check-in deadlinesvary by destination: domestic passengers in Spain are advised to check in at least 45 minutes before departure, whereas international travelers must complete check-in 90 minutes priorto their flights scheduled takeoff.

To further expedite the check-in experience, many airports feature Iberia self-service kiosks, which allow passengers to scan a passport or a booking reference, select or reassign seats, print boarding passes, and generate baggage tags. These kiosks typically open 3 hours before departureand remain operational until 90 minutes beforeEuropean flights and 2 hours beforeintercontinental flights. Once a boarding pass is printed, passengers can proceed to the baggage drop-off counters, which close 60 minutes beforedeparture for domestic and European flights, and 90 minutes beforefor long-haul flights. Baggage allowance differs by fare class: Economy Lightoffers only a carry-on allowance; Economy Classicincludes one checked bag; Economy Flexibleand Premium Economyinclude two checked bags, and Business Classtravelers enjoy up to three checked bags and additional carry-on weight. Passengers flying with infants can request a bassinet seator an infant seat beltduring online or counter check-in and receive a complimentary infant meal if needed.

Iberia also provides a mobile check-inexperience through its app, allowing users to bypass most airport queues. Once logged into the Iberia app, passengers can review their itinerary, receive real-time flight status updates, choose seats based on availability, and generate a mobile boarding pass. The mobile pass features a scannable QR code that is accepted at security checkpoints and boarding gates at most airports worldwide. For travelers connected to Iberia Plus, the app also tracks earnable Avios points, displays loyalty benefits, and notifies passengers of any possible upgrades or complementary services based on their membership tier.

For passengers flying from Madrid-Barajas Airport (MAD) or Barcelona-El Prat Airport (BCN), Iberia offers a fast-track check-infor premium cabin travelers and elite Iberia Plusmembers. These dedicated check-in lanesusually located near the main Iberia check-in zoneallow Business Class, First Class, and Platinum / Gold Iberia Plusmembers to skip the standard queues and proceed directly to baggage drop or security. Families traveling with young children, passengers with reduced mobility, and those carrying oversized items such as sports equipment or musical instruments are advised to arrive at the airport 3 hours beforetheir long-haul departure or 2 hours beforeshort-haul flights to ensure ample time for both check-in and any required assistance.

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