1. Authorisation to contact
When using the Homely Connect and connectnow service you:
a) Consent to the disclosure of information to Homely Group Pty Ltd (ABN 56 612 419 584) and connectnow Pty Ltd (79 097 398 662) for the purpose of arranging the connection of nominated utility services.
b) Understand and acknowledge that you are the authorised person completing a Homely Connect and connectnow form and you are confirming you wish to be contacted by Homely Connect and connectnow (including by telephone, SMS and email) in order to:
b) Understand and acknowledge that you are the authorised person completing a Homely Connect and ConnectNow form and you are confirming you wish to be contacted by Homely Connect and ConnectNow (including by telephone, SMS and email) in order to:
i. Provide the requested services and be offered additional services specific to your address.
iii. Market or promote any of the services and other products Homely Connect and connectnow offers in line with our participating partners.
c) Consent to Homely Connect and connectnow disclosing personal information to utility service providers for the stated purpose and obtaining confirmation of connection.
d) Consent to Homely Connect & connectnow disclosing confirmation details (including NMI, MIRN, utility provider) to the Real Estate Agent.
e) Acknowledge that whilst Homely Connect and connectnow is a free service, a standard connection fee and/or deposit may be required by various utility providers.
f) Acknowledge that, to the extent permitted by law, the Real Estate Agent, its employees and Homely Connect and connectnow shall not be liable for any loss or damage (including consequential loss and loss of profits) to you or any other person or any property as a result of the provision of services or any act or omission by the utility provider or for any loss caused by or in connection with any delay in connection or provision of, or failure to connect or provide the nominated utilities.
2. Participating Providers
Homely Connect and connectnow has commercial relationships with various energy providers. The energy products available from our partners can vary from time to time. Products are subject to availability in certain areas. Not all products available from our partners are offered by Homely Connect and connectnow and not all products will be available at all times. We will offer our partners' products on our website (subject to availability), however, from time to time there may also be additional products available via our contact centre.
3. Fees
a) Homely Connect and connectnow provides you with a no-fee service that helps you select an energy plan to meet your needs. Homely Connect and connectnow receives a commission from our participating retailers when you enter into an agreement.
b) The Customer is solely responsible for all amounts payable in relation to the connection and/or supply of the utility or distributors including all connection fees.
c) The Customer is solely responsible for any additional service fees that may be imposed by retailers or distributors for any after-hours connection fees.
