Moving house? Get all your utilities connected with Homely Connect

Homely.com.au has partnered with Ten Ants to deliver a free, no obligation service that helps buyers and renters connect all their utilities before moving into their new home. Both Homely.com.au and Ten Ants are based in Melbourne CBD and pride ourselves on outstanding customer service. We call this new partnership Homely Connect.

We connect electricity, gas, LPG, water, internet and even removalists to assist with your move. We streamline the process of connecting utilities, doing all the hard work in just one phone call. We can even arrange next day or same day connections to ensure those last minute submissions are stress free.

It's simple. Fill out your details on our online form and wait for our call, or if you would prefer to chat right away, you can give us a call on 1800 015 699. We can then organise all your utilities, saving you time, effort, and money. We have partnered with a range of suppliers in order to find the option that best suits you. When you are ready to move in, all your utilities will already be connected.

Origin, Sumo Energy, Muval Removalists.

The latest time an electricity or gas company can receive a request to connect power is midday for a next day connection. In certain areas we can arrange same day connections.

You'll first receive an SMS from which you can request a specific time for a callback or organise the connections online yourself. We’ll contact you within 24 hours of submitting your details to Homely Connect between 9am and 5pm AEST.

Once we receive your submission, we'll then contact our partners to process your request. Should we need more information to fulfil the request we will give you a call, otherwise you'll just receive a confirmation email and/or SMS.

We'll ask for your ID number, date of birth and other identifying information. We don't disclose any personal information about our customers for purposes other than arranging their connection, and we need to obtain your consent to do so. This information is required to fulfil the service request. All personal information disclosure complies with the Australian Privacy Principles under the Privacy Act 1988.

There needs to be clear access to your meters on the day of your connection. Your meter will differ depending on the style of your property. If you live in an apartment, unit or townhouse, it is likely that all of the meters are located in one central area. In older unit blocks there may just be one meter for all the properties. In a house, the electricity and gas meter is usually near the front door or round the side of the house.

Easy - just call us on 1800 015 699.

If you have a billing enquiry, please contact us on 1800 015 699. If you may need to speak with the partner directly we'll let you know on the call.

The Homely Connect service is free to use. Homely Connect receives a fee for every connection we make with one of our partners. This does not affect the price that you pay to them.

To begin the process, you can either fill out an online connection form and let us call you, or you can call us on 1800 015 699 between 9am and 5pm AEST on weekdays.