Can I remove Agent Reviews from showing on my profile?
Suppose you receive an unfounded, untrue or defamatory Agent Review. In that case, you have the opportunity to report it to us before it is published to our site to have the review removed.
Agents on our free-to-list model have 24 hours before a review goes live to report it for it to be removed. Agents who are on our Premier Agent plan have 14 days to report a new customer review that they wish to prevent being published.
Reply to the new review notification email from Homely or get in touch with [email protected] if you have any questions or want to remove a review.
Related topics: How to report an Agent Review
Related topics
- How to reply to Agent Reviews
- How to report an Agent Review
- How do I update my profile information?
- How do I change my notifications?
- How do I link to my social pages?
- How do I change my username?
- How do I edit my service locations?
- How do I update my password?
- How do I send a client a request to leave an Agent Review?
- How to send my client a request to review their street?
- I received a negative review, can I have it removed?
- Can I move my reviews from another platform to homely.com.au?
- How are agents ranked?
- My profile doesn't show up under a suburb I service
- There's an error in my sold data, how do I update it?
- What happens to my reviews if I move agencies?
- Find out about our Agent Reviews