Agent help centre About Agent Reviews

About Agent Reviews

Agent Reviews

I received a negative review, can I have it removed?

You will automatically receive an email every time someone submits a review to your Agent Profile. If you want a review removed, you can...

Can I move my reviews from another platform to homely.com.au?

We can only add reviews to your profile that have been sent directly to you or your business from your clients. Note: We cannot...

How are agents ranked?

In Agent Finder, real estate agents are ranked by default in descending order of most sales. Consumers can sort the agent results list in...

My profile doesn’t show up under a suburb I service

To update or add additional areas to your service locations email [email protected] the suburb/s required and we’ll amend your service locations for you.

There’s an error in my sold data, how do I update it?

Contact the team at [email protected] with the details of the error, and we’ll look into it for you.

How do I update my agent photo?

To update your profile photo email [email protected] the new image and we’ll upload the photo for you.

What happens to my reviews if I move agencies?

If you move agencies, you retain your Homely Agent Reviews. Get in touch at [email protected], and we’ll update your profile to reflect your new...

Can I remove Agent Reviews from showing on my profile?

Suppose you receive an unfounded, untrue or defamatory Agent Review. In that case, you have the opportunity to report it to us before it...

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