Suppose you receive an unfounded, untrue or defamatory Agent Review. In that case, you have the opportunity to report it to us before it is published to our site to have the review removed.
Agents on our free-to-list model have 24 hours before a review goes live to report it for it to be removed. Agents who are on our Premier Agent plan have 14 days to report a new customer review that they wish to prevent being published.
Reply to the new review notification email from Homely or get in touch with [email protected] if you have any questions or want to remove a review.