1805/151 Berkeley St, Melbourne
Emma-Jayne is so reliable and thorough and I can't recommend her enough. As a landlord who lives interstate, I have to trust & rely on my Property Manager to ensure my property is being looked after. Nothing is ever too hard for Emma-Jayne and she is lovely to deal with. I can't recommend her enough - it's been a massive relief to have a Property Manager who I can trust.
Emma-jayne is such a wonderful person to deal with: she is responsive, reliable and care care about her clients. Emma-jayne goes above and beyond her duties to provide help and we just feel so lucky to have her as agent!
Emma has been the most amazing agent I have ever dealt with in Australia. She has been amazingly quick with her responses, approachable, helpful and consistently delivers on all her promises. I could not have had a better person helping me find and settle into a property with my children.
Emma-Jayne is amazing to work with. As far as real estate agents, we've never worked with anyone of this caliber. She is professional, responsive and goes above and beyond. Her customer service is personalised and genuine. She made us feel that we weren't just another tenant. From setting up a virtual tour of the property to contacting our NBN provider to generally being on top of every email, text or correspondence, Emma-Jayne greets everything with a positive attitude and is always willing to step up do whatever needs to be done. We are so thankful to have her as our property manager. - Ebony and Ryan
We are thrilled with Emma quick responses. Never had this service with the other agency before. Happy with how Emma handled our questions and some Maintanace of the property. Definitely recommended her and thus why we gave her 5 stars. Thanks Silvia/Andrew
Emma-Jayne took on the rental management of our property and has been so helpful when organizing inspections and repairs requested by the owner to fit in with our schedule and current COVID issues. Her professional but yet polite approach is what make it easy and a pleasure to deal with this firm.
Emma-Jayne Iles is an exceptional real estate, property and customer experience professional. I needed the perfect place to live to suit my specific needs. She took the time to listen, provided me with useful advice and, most importantly, made everything simple from finding my place to applying and moving in - she had even thought of all the things I didnt know I needed to think about and when I did, they were already taken care of! Throughout the entire process, Emma-Jayne made everything seamless. Now, she is my property manager has quickly solved any problems that I have had and even answered questions that I think I should have known the answer to myself! Overall, Emma really knows her stuff but is particularly great because she listens, gets to know her clients and treats you as an individual. Emma-Jayne is a true professional, warm, quick to respond and the first person I would go to first for any future property needs. This is what all property/ real estate relationships should be like - the gold standard! Thanks for looking after me and making everything super easy!
Emma Jayne is warm, professional and always quick to respond and action any questions and queries.
Just when the pandemic had started, I managed to lock myself out and the keys were inside. Being new to the city, I didn't know many people here. Just to get some advice on the situation, I texted EJ for help. She immediately rushed to the office to look for the spare keys. Being a Saturday, I wasn't expecting anyone to respond but surely that was a great help! Highly professional and helpful.
Emma-Jayne is very friendly and efficient. Emma -Jayne is always very practical and reliable. Last month I needed the old TV aerial to be inspected and replaced. I sent Emma-Jayne an email about it and she organised the job in 24 hours. The tradie contacted me right away and the TV aerial was replaced 2 days later and I could not be happier. Therefore I thoroughly recommend her services. She is absolutely indispensable!
Emma-Jayne has a talent for creating strong partnerships and exceptional interactions. With a background in dance and management, Emma-Jayne has a diverse skill set, setting her apart in the Real Estate industry. She thrives on the fast paced, ‘never a dull moment’ energy of the property sector. She is skilled at client management, customer relationships management and working closely with suppliers/contractors. Emma-Jayne assists with strategic marketing concepts, property management & Business…
Get in touch with Emma-Jayne Iles using the details below, or send a direct message by filling in the contact form:
Emma-Jayne IlesBusiness Development & Asset Manager - Greville Pabst Real Estate