Reviews of Nikita McDonald
"Outstanding service, best Property Manager we have ever had!"
Nikita McDonald is the best property manager we have ever had over the 15 years of renting property. Having had the experience of the larger property managers and feeling extremely frustrated with the service we turned to Nikita after reading the many reviews about her. We now live in NSW and were serious about finding someone that would actually treat our rental apartment as if it was their own and Nikita really does that, she meets our needs perfectly. Nikita managed all the necessary work to be done in preparing our apartment for the next tenants. She made a lot of effort to familiarise herself with our apartment, I am sure she knows the place as well as us (it was our home before becoming a rental). Nikita is a stand out when it comes to service, communicating about matters and being easily contactable and most of all she cares. She gives regular updates on any matters she is managing. I truly feel we have finally found someone that does what they say they will do for the property management fees, something that was lacking enormously with the previous property managers, who in our experience wanted to do the barest minimum but still take their fees. We both feel very relieved and much less stressed knowing that our property is in such excellent hands.
"Excellent 5 star service"
Nikita helped us to rented out our rental property during COVID lockdown time. Despite of the challenging time she managed to get us a tenant within a short time frame. She is an excellent communicator, always keep us inform of the renting situation. She also follow up issues that we have with our property with the relevant parties in a timely and professional manner. We really appreciate her excellent service. She is highly recommended!
"Look no further!"
If you are looking for a property manager and, like we were, feeling pretty unimpressed with a bunch of real estate agents who treat rentals as a sideline to their more important business, then PLEASE try Nikita of Living Melbourne Property. Nikita is energetic, enthusiastic and very professional. She basically took away the stress we were facing of moving interstate by taking over sourcing and coordinating tradespeople to prepare our property for rent, maintaining that this is part of the role of Property Manager (a service unheard of in our former experiences with larger, well-known agencies). Nikita worked evenings and weekends to get our property rent-ready and advertised within a week of us moving out! Her fees were the cheapest we were quoted and she secured great tenants for us within a week at $50 more a week than other agencies were prepared to advertise. We cannot recommend Nikita and Living Melbourne Property highly enough. She is exactly what this industry needs as a shake up and is a breath of fresh air in property management.
"Definitely recommend Nikita!"
I have used her for my investment property for the last couple of weeks and so far it has been a refreshingly smooth experience. Communication is clear, honest and warm. I feel supported and confident that she is looking out for both tenants and owners. Definitely recommend Nikita!
Our experience with Nikita at Living Melbourne Property has been great. She is professional and competent, and every part of leasing our property has been smooth and very well-managed. We would definitely recommend her!
Nikita has helped us get our property ready and rented in no time. She organised a really good photographer to take brilliant photos and also connect us to tradies that got stuff done quickly and properly. She has been responsive to our communications, patient with us, and also a good sounding board for when we want to get advice. We highly recommend her to anyone who wants quality service with minimal upkeep on your end.
"Goes above and beyond"
Our investment property was self-managed for 10 years and over that time the 4 owners became quite busy and the management of the house was getting too much. We wanted to hand the house over to an agent for future management and after extensive research we decided we wanted the personal involvement of a single agent not a large firm. Nikita was everything we were looking for. She was approachable, honest and experienced. With a break in tenants we decided it was a good time for some repairs, a refresh and some basic renovations. Discussing the options with all the owners, coordinating tradesman for the various works, keeping everyone updated and works completed in a cost effective and timely manner was a complicated logistical project that Nikita managed incredibly well. She was patient, worked incredibly hard on a project that ultimately was beyond what was expected. She delivered us a partially renovated house suitable for the rental market which was leased at a competitive price immediately. We are all relieved to not have the responsibility of managing the house ourselves and know it is in excellent hands. Definitely recommend!
"Excellent communication skills"
The team at Living Melbourne Property have been prompt and reliable to deal with any issues that I've had. They are fast to respond to questions and have excellent communication skills. I have had such a positive experience with Living Melbourne any would highly recommend them!!
"Peace of mind with Nikita"
Nikita was recommended to me by a friend and I have had no regrets entrusting her with managing my property. She worked promptly and efficiently to ensure the property was advertised (with complimentary professional photos taken) and successfully leased in under a month. She keeps in regular contact with dealings with tenants and I have had peace of mind knowing she is great at what she does. Thanks Nikita!
"Thank you so much Nikita"
I initially met Nikita at an open home and I was immediately struck by her warmth, authenticity and professionalism. She was thoughtful enough to keep in touch since then and we now have her as our property manager for our apartment in Melbourne. My husband and I feel very grateful to have her. Nikita orchestrated very suitable tenants very quickly, was always welcoming with any questions we had and took care of everything so we had peace of mind. I highly recommend her services. Thank you so much for everything Nikita!
About Nikita McDonald
Nikita has spent her entire career in the realm of real estate, working for both boutique agencies as well as industry leading organisations.
Establishing Living Melbourne has enabled Nikita to deliver a highly sought after, complete professional service with a focus on personalising her service to each and every client.
Nikita has experience in almost every facet of the industry with roles ranging from receptionist to property management, sales and accounts and ultimately, Director.