$450 per week
6/10-12 Alice Street, Plympton SA 5038
- 2
- 1
- 1
Premier Agent
Reviews of Nikki Lee
Overall Rating
20 Reviews
Negotiation skills
Responsiveness
Customer service
Quality of work
Local knowledge
Process expertise
Tash
14 hours ago
"Fair, understanding, attentive and proactive"
Renting with Nikki Lee has been nothing but wonderful, from the application process to moving in and now 6 months in our home she has been wonderful with communication, giving us updates if there is any maintenance and even severe weather warnings for the area. Also everytime she has attended the property she is always so warm and energetic, making note on how you are making it all your own and respectful of everyone living there. I could not recommend a property manager more as she is fair, understanding, attentive and proactive for both tenant and owner.
Junene Bristow
1 day ago
"Excellent Property Manager - Highly Recommended"
From day one Nikki demonstrated her professionalism, attention to detail, and her friendly, happy attitude which made me feel like I'd stuck gold. Maintenance issues were addressed quickly. Nikki's communication has been outstanding, having the solution already in hand and keeping me informed with every detail. Nikki handled a problem with a tenant once and prevented the problem from escalating with her expertise, professionalism and ability with great communication. THANK YOU!
Claudia
1 day ago
"Peace of Mind"
I very much appreciate how professionally LJ Hooker has represented me in a SACAT hearing when a tenant had not paid rent. I live overseas and my property is very well taken care off by Nikki Lee. This gives me real peace of mind.
David
1 day ago
"Thanks for the pain relief!"
Nikki has been my property manager, via LJ Hooker Mount Barker, for a rental I own in Littlehampton for Id guess close to ten years. Its not fancy but its a roof over someones head. Nikki has managed to find good tenants over the course of time and managed communications during that process. I have an excellent tenant currently of two years plus. Keeping me informed of the tenants situation and the property condition are a passion for Nikki and rarely does she bother me, as landlord, unless its important. The property reports are beyond belief well documents and photographed. I could never expect anything more. She and her team are just so dedicated! Its not always plain sailing in property rental, but Nikki has bent over backwards to get the right outcome for both me and the tenant. A recent example is where a Council tree fell onto power lines and disconnected the poor tenant. Nikki was on to it like a flash, making sure power was restored, all the while keeping me in the loop. However, SA Power Neworks and Council played hard ball and wouldnt cover the cost of reconnection. Being the consummate professional she is, Nikki contacted me to assist, which I happily did. We concluded that it wasnt worthy of pursing insurance, a position we reached quickly via our communications. On my own, it might well have dragged on for months, so thanks for the pain relief, Nikki! Many people say to me they have a poor relationship with their property managers, and think of their rental property as a ball-and-chain. My property isnt the easiest (its not low maintenance), yet she is able to give me a feeling of comfort, that things are in hand and its not a massive burden. Couldnt recommend anyone better, and wish the industry had more like her. I imagine its not just Nikki either generally this high level of professionalism stems from the workplace, so LJH in Mt Barker are doing something very right! So, if youre out looking for a property manager, or are a potential tenant, you should look no further than Nikki and LJH
Katrina
1 day ago
"Strikes a perfect balance"
In the past 3 years I have been a tenant with Lj Hooker and Nikki has been my property manager during this time. I have always found Nikki friendly and helpful and very approachable in her role. Any and all maintenance requests have been attended promptly, and thoroughly. Her expert eye has discovered maintenance issues (that I, as a tenant have even missed.) Nikki's cheerful manner makes inspections less stressful and her interaction has always been professional, courteous and helpful. I believe Nikki strikes a perfect balance in advocating for the tenant and the landlord on an equitable basis without bias. The prevoius real estate agency with whom I rented for 12 years had a constant change of property management. This made it difficult to know who to approach regarding maintenance issues or any tenant requests. The continuity and effectiveness of having Nikki throughout has been a great benefit to me and my daughter. Our prevoius landlord chose to sell unexpectedly and Nikki went above and beyond to secure another property for us and facilitated the move with streamling all necessary paperwork and procedures. I would gladly recommend Nikki as a model property manager and hope that other managers can learn by example of truelly commendable role and the importance that it plays in the real estate market.
Robert
1 day ago
"Balanced liaison, exceptional level of service"
Genuinely good and complete customer service is becoming a rarity in every industry. Short cuts, lack of any real care or ownership of the customer, online click this/fill out that/submit for application etc. System or computer generated responses and now we head into AI territory and the very real future of no more human contact service. It is critical at the moment that we recognize those in the service industry who still deliver not just run of the mill service, but genuinely responsive ownership of the client and those who hand carry every request for action, as well as proactively deliver the unexpressed needs of clients. Nikki Lee has been my property manager taking care of my investment property for as long as I have had it and is very much one of those who handle my account as if it were her very own. For a large portion of the time, I have been overseas which creates even more importance on ensuring I am well informed, and feel confident that my property is being managed correctly and in line with my values and expectations. I know that my tenants, even without ever meeting me, feel that as a landlord I am responsive and passionate about making sure the home they have made for themselves in my property, is just that, a home for them. This is solely because of the very professional way that Nikki communicates to both our tennant and to us as landlords. Having a successful investment property is not just finding someone to rent it and pay you money each month, it's about being responsible for the property and you are responsible for the day to day joy and the safety and security it provides your tennant. A great property manager is the only way that succeeds. Nikki's strength is her communication. Her transparency is excellent and she communicates perfectly and timely on all requests or thoughts from both parties. My tenants have always felt that needs have been communicated to me quickly and accurately with the correct level of urgency or attention. This leads to actionables taking place immediately assisting with the continuation of comfortable living for the tenant. In return to us as landlords, she also manages expectations perfectly and protects our investment so that we as landlords do not also overspend on areas where tenants may at times try to get more out of landlords than is fair. Quite simply she is a beautifully balanced liaison between the two ensuring both parties are kept satisfied and feel good about what is essentially a business relationship. Reports are very detailed and thorough, and we have ever since day one felt our property is being taken care of as if we ourselves were living in it. As a result of this there has very rarely been any dispute and the only ever one time we had need to dispute something, Nikki worked through it perfectly to deliver an outcome which was very reasonable weighing up all concerns. With the ever changing landscape of property investment, especially with related laws and policies, I have always been informed well in advance of change especially when it could affect our position and owners. Nikki keeps herself educated and informed to be knowledgeable to the point where on several occasions she has preempted changes coming and been in a position to give us advice in advance to put measures in place so that we were not exposed in the future to be a risk. This level of service just does not exist in many cases any more and it gives me great confidence that I can focus on my own career and life knowing my investment is very well taken care of. Additionally with changes to systems or practices, Nikki has not been someone who says "This has now changed and this is what you now need/have to do" , as when something as important as your own property is in a different state or country from where you live, it can be at times an 'out of sight/out of mind' thing. Therefore at times I have not been able to remember the changes in process or system and have gone ahead the way I have always done something, and Nikki has quietly accepted this and in her own way continued to communicate through the old way, or behind the scenes just fixed something I had dont incorrectly. Again, this is a level of service that is beyond rare these days. Honestly speaking, I have felt the same with Nikki managing my property to how I would feel had it been one of my own family taking care of it for me. I have never thought of changing property managers, and as she continues to deliver this exceptional level of service, I never will need to.
Kylie
1 day ago
"Friendly, empathetic, down to earth and genuine"
Nikki has been our property manager for many years and is relaxed, friendly, and empathetic. We trust her in our home and appreciate her excellent people (and pet) skills. Nikki responds promptly to non-urgent matters and handles urgent issues quickly. Her kind and calm approach is always appreciated. Nikki listens carefully and considers both tenant and owner perspectives. We always feel heard and respected. After 14 years in one property, we faced a challenging rental market. Nikki advocated for us, supported us through the process, and helped secure a new home with minimal stress. Her efforts were greatly appreciated. Nikki is down-to-earth and genuine. She respects that she is entering our home and makes inspections feel relaxed and friendly. We trust Nikki to conduct inspections in our absence and appreciate her thoughtful communication, especially regarding our dog. Any issues have been handled fairly, calmly, and with respect. Nikki is reliable and resolves urgent issues quickly and efficiently. She is always helpful in explaining anything were unsure about and offers practical guidance. Nikki responds promptly to maintenance requests and keeps us informed, even when awaiting updates from the owner.
Emily
2 days ago
"The kind of property manager every tenant hopes for"
Nikki has been the most amazing property manager, and as a first-time renter, I feel incredibly lucky to have had her. She is kind, approachable, professional, and genuinely cares about the wellbeing of her tenants. She always communicates clearly and promptly, keeps me informed, and handles everything with fairness and respect. I feel completely comfortable talking to her about anything, and she has always made me feel heard, supported, and taken seriously. She has always listened to any concerns, responded helpfully, and been proactive when it comes to maintenance or any issues that arise. Nikki is exactly the kind of property manager every tenant hopes for trustworthy, responsive, and truly caring. She goes above and beyond, and I could not speak more highly of her.
Amanda G
2 days ago
"Friendly and approachable"
Nikki Lee is an excellent property manager. She is friendly and approachable. I feel safe and trust her entering my home for inspections. Any issues Ive had, she has sorted with prompt communication. Couldnt recommend her enough!
Debra
2 days ago
"Friendly, approachable and reasonable"
I have always found Nikki to be friendly, approachable and reasonable when dealing with any issues, be it things I need to do as a tenant or things that needed addressing with the property. After years of renting with Nikki as the property manager, I can honestly say I look forward to her visits as much as any friend. After my first rental property with Nikki was put on the market she was on the lookout for another affordable and suitable rental for me to move to in the same area. It was no mean feat with rentals already becoming harder to find and more expensive at the time. I also required something big enough for my family, suitable for my pets (a decent size established garden/yard) and a suitable storage area for all the stuff that comes with kids, pets and life. The property she found and recommended my family and I for was exactly what we were looking for, and we are extremely grateful to have such a thoughtful and caring agent in our corner. I have had nothing but good experiences over the past 7 years of renting with Nikki Lee and LJHooker Mount Barker.
About Nikki Lee
Nikki, brings a wealth of experience from across a range of states in Australia. Nikki is known for her transparency, thoroughness, and commitment to ensuring you are fully informed about the condition of your property. Nikki’s extensive real-world experience, gut instinct and intuitive understanding of clients and scenarios make her a reliable and trusted partner in managing your investment.
Nikki is a bubbly, positive team member who thrives as a problem solver and is drawn to helping other…
- Service Areas
- Bridgewater, Birdwood, Echunga, Hahndorf, Harrogate, Littlehampton, Meadows, Mount Barker, Nairne, Wistow
Performance stats
10
Properties leased in the past 36 months
$565pw
Average rental value
1
Current rental properties
Data is based on information advertised in the public domain or supplied direct by real estate agents to homely.com.au and may not contain off-market, private sales or non-disclosed prices.
Contact Nikki Lee
Nikki LeeProperty Manager - LJ Hooker Mount Barker
| Landline: | |
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| Fax: | (08) 8398 3035 |
| Website: | agent.ljhooker.com.au/nikki-lee-9974275 |