Ellie-Mae Smith

I was a tenant for 5 years, in that time it was nothing but drama - It took 2 years , calling weekly to never get a call back and contacting their regional office to get them to come back in contact with me for a list of over 12 repairs done - some of which still were not attended to when moving out !

For those renting - please please please do not go through these guys ! Save yourself the mental anguish . Partcuarly if Christine or Lorna are the property managers - I’ve never met anyOne so rude in all my life! They’d make appointments to inspect or send a repairman - no one would show up, you’d call and they will never accept fault. They never would call back when they say they would and just carried themselves very unprofessionally .

3 months of being out I only just got my bond back today . My one star is for their one star Lisa who explained to me a lot of the things I would of liked explained to me prior that my 2 property managers should of done - but the fact they didn’t doesn’t surprise me in the slightest - that would mean doing their job which between those 2 and the reception staff wouldn’t know how to do even if it counted between life and death .

And to landlords please think twice before signing up unless you want a 3rd grade real estate managing your property. Still to this day and into my old age if anyone asks me for real estate views I will always state how disgusted I am by raine and Horne St Marys .