Agent help centre Homely Features

Homely Features

Street Reviews

How do I get my agent profile displayed in Street Reviews?

As part of our Premier Agent upgrade, Homely Premier Agents are featured on Street and Suburb Reviews so consumers researching in their service suburbs...

What are Vendor Street Reviews?

Vendor Street Reviews are a unique feature of Homely Platinum Properties that appear in the listing description. Vendor Street Reviews gives your vendor the...

How do I get my vendor’s Street Review highlighted on a listing?

Vendor Street Reviews are a unique feature of Homely Platinum Properties. Vendor Street Reviews gives your vendor the ability to tell prospective buyers what...

There’s a negative review on a street I’m trying to sell/rent a property on, can I get it removed?

At Homely, we pride ourselves on collating honest, balanced and insightful local Street and Suburb Reviews and discussions from all over Australia. For this...

How do I leave a Street Review?

To write a Street Review: Log in to your Homely Agent profile. Go to ‘Suburb Reviews’. Search for the street name you’d like to...

How are streets ranked?

Our Suburb and Street Reviews are based on several scoring factors ranging from safety, family friendliness, community spirit and access to schools etc. for...

Suburb Reviews

How do I get my agent profile displayed in Suburb Reviews?

As part of our Premier Agent upgrade, Homely Premier Agents are featured on Street and Suburb Reviews so consumers researching in their service suburbs...

There’s a negative review on a suburb I’m trying to sell/rent a property in, can I get it removed?

We pride ourselves on collating honest, balanced and insightful local Street and Suburb Review content and discussions from all over Australia. For this reason,...

How do I leave a Suburb Review?

To write a Suburb Review: Log in to your Homely agent account. Go to ‘Suburb Reviews’. Search for the suburb you’d like to review. ...

How are suburbs ranked?

Our Suburb and Street Reviews are based on a number of scoring factors ranging from safety, family friendliness, community spirit and access to schools...

Searching for property on Homely

How do I search for properties on Homely?

There are multiple ways to search for property on Homely. There is the way everyone knows and loves - Searching for a suburb or...

Can I search for multiple suburbs?

At Homely, we were proudly first to introduce the ‘Search this area’ and draw search map functionalities. These are two innovative ways to search...

Can I search by property address?

Homely does not currently support the ability to search by property address. This functionality will be added in the future. To find your desired property...

Why can’t I find properties matching my search criteria?

The filters in Homely’s property search are comprehensive. You can refine your search using filters including Price, Bed, Bath, Property Type, Inspections, Car spaces,...

Why can’t I find a particular suburb?

As new homes are built, and capital cities expand, new suburbs are being created all the time. Sometimes it can take a little while...

How do I use filters on my property search?

The filters in Homely’s property search are comprehensive. You can refine your search using filters including Price, Bed, Bath, Property Type, Inspections, Car spaces,...

Collections

How do I create a Collection?

To create a Collection: Sign in to your Homely account. Open your Collections dashboard (at the top right of the navigation bar). Hit ‘Create...

How do I share a Collection?

To share a Collection: Sign in to your Homely account. Open your Collections page (at the top right of the navigation bar). Hit the...

How do I add a property to a Collection?

To add properties to your Collection: Sign in to your Homely account. Search for properties for sale, rent or sold. Select the heart icon...

The Homely App

How do I turn on/off notifications in the Homely App?

To turn on/off notifications in the Homely iOS and Android app, open the ‘Profile’ tab in the app, hit ‘Notifications’ and adjust the slider...

How do I find Agent Reviews on the Homely App?

At this stage, our iPhone and Android apps don’t include Agent Finder and our extensive collection of Agent Reviews. The best way to browse...

How do I find Street & Suburb Reviews on the Homely App?

At this stage, our iPhone and Android apps don’t include our extensive collection of Street and Suburb Reviews. The best way to submit reviews...

How do I find Questions on the Homely App?

At this stage, our iPhone and Android apps don’t include our extensive library of community Questions and discussions. The best way to ask a...

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