Leased
$400
6A Vervale Avenue, Fawkner VIC 3060
- 3
- 1
- 1
Had a great rental experience through Karen. Until the day I handed keys back and Karen claimed the property was not acceptable even after a $500 end of lease clean, Karen ignored all my emails and correspondence regarding the property and took me to court without my knowledge, she had forwarding addresses, emails and phone numbers and deliberately failed to contact me. Karen lied about damage and rubbish that was from the previous tenants (proven in conditions report) and acted deliberately misleading to obtain financial gain for the landlord. Not trustworthy or professional at all!
We have recently listed our home for lease through Ray White Brunswick and Ive dealt very closely with Karen over the past few weeks so I wanted to offer my feedback. Initially we had three agents come through to view the property. The other two agents, whilst very professional, viewed the property as a standard two bedroom, one bathroom apartment that just happened to have an large extra floor and they naturally offered standard two bed one bath rental valuations. Karen however viewed this place in terms of the potential it offers as a large two bedroom apartment. I found the ideas she offered in terms of how to market the property very original and she never spoke to me in standard two bed, one bath terms. It was for that reason we decided to list the property with Ray White. Since the property has been listed Karen has kept us fully informed. Nothing has been too much trouble for her and, despite the fact we know you have a large number of rental properties, she has always made us feel like her number one client. In the midst of us dealing with the stresses associated with packing up the house to move to Sydney she has been so professional, so pleasant and so easy to deal with she has made the whole experience totally uncomplicated. She really made that whole aspect of the move completely stress free. As this is our home and was never intended as an investment property we had discussed, at length, who our ideal tenants might be. We always said we would love it if a young professional couple would take the lease, though we knew, given the rental estimation, that would be a stretch. Once again Karen has come through found us the ideal tenants. Thanks to Karens efforts I know we made the right decision to list the property with your office.
As an astute home owner, I contacted five local real estate agents to compare companies and decide who should manage my property. I was so impressed with Karen Arnold - her enthusiasm, professionalism and the fact that she was the one person who contacted me to see if I had made a decision or needed further clarification. I have engaged Ray White Brunswick to manage the property for my rental. Karen's attention to detail has been fantastic, five minutes after the open for inspection this am she called me to run through the applicants and will follow up on Monday morning when the applications come through. And then... this evening I locked myself out of the apartment! I called Karen at 7.30pm as she was the only person who has the spare key, she came out to my place and delivered the spare key so I could access my apartment without having to call out a locksmith. What a gem! I was so impressed that Karen went over and above the call of duty.
We are very pleased with Raywhites work they get on top of everything real quickly there great with communication its great knowing we are in great hands in regards to renting our property out Thankyou Raywhite
Karen was just amazing to deal with, from the Open for inspection, all the way through the application process and getting us set up in a new rental property.We really appreciate all her hard work and how quickly she responded to us. Can't recommend her highly enough.
Karen at Ray White set a plan, consulted and had our property rented within three days and with a higher rental return. Great job Karen and team!
Karen was always available to assist and never seemed like anything was a hassle. Made a difficult process pain free.
This lovely lady is an amazingly attentive property manager. She is a passionate people person and strives to get everyone in to a property that will suit their needs entirely. She is completely trustworthy which is not something so commonly found in real estate. On top of everything else, she is still giving me references 5 years after I last leased a property through her. Dedicated is an understatement!
After a few agents/agencies I had almost given up on using a professional and was considering self managing and leasing, however given my work being abroad often this option was not prefered I was lucky enough to be referred to Karen. I was so impressed with the level of professionalism, attention to detail and her knowledge of my properties rental value, not to mention she leased it from the first open for inspection where my last agents were unable to lease it for over 6 weeks and at a much higher rent. Dont take a risk with the seemingly agent lotto, save yourself some time and money and speak to Karen, as I am sure that if she is as efficient with your property as she was mine, you will be thankful you changed. Thanks again Karen for the wonderful job and please contact me when I am back in Aus to discuss my other Brunswick house.
Karen Arnold is a Senior Property Manager - Ray White Brunswick. To get in touch, click below:
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Website: | raywhitebrunswick.com.au/agent/karen-arnold/ |